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Privacy Policy

Frontier Community Credit Union Privacy Statement

Frontier Community Credit Union, your member-owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members’ privacy.  You can be confident that your financial privacy is a priority of Frontier Community Credit Union.

We are required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information.  We will provide a copy of this Privacy Statement on an annual basis; we reserve the right to change our policy at any time and will notify you of any changes.

Information We Collect About You
We collect non-public personal information about you from the following sources:
-Information we receive from you on applications and other forms.
-Information about your transactions with us or others.
-Information we receive from a consumer reporting agency.
-Information obtained when verifying information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.

Disclosure of Information
We may disclose all of the above referenced collected information as legally required or permitted by law. However, we only share information to the extent necessary to service your account or offer new services to you. If we share your information, it is with the goal of bringing you quality services, more choices and greater convenience.

We may disclose the above listed non-public personal information to Third Party Service Providers to the extent necessary for purposes of processing, servicing and recording transactions, including:  processors of share draft services, consumer reporting agencies or other data processors. Additionally, we may disclose the above referenced collected information to protect the confidentiality of the credit union’s records; to protect against fraud; to comply with state or federal law; to provide information to organizations involved in rating the credit union or assessing the credit union’s standards; and to attorneys, accountants, auditors and regulators.

We may disclose nonpublic personal information to companies that perform marketing services on our behalf and with which we have joint marketing agreements. The categories of such companies to which we disclose the above referenced collected information include: insurance companies offering products such as, life and term life insurance, accidental death and dismemberment insurance, and long-term care insurance. We may also disclose non-public personal information about you under other circumstances only as permitted or required by law. 

The providers above have agreed in writing to keep the member information we provide them confidential. We do not permit these companies to sell the member information we provide to other third parties.

Frontier Community  Credit Union

Children’s Privacy Policy

Frontier Community Credit Union does not knowingly market to or solicit information from children under 13 years of age without parental consent. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. While Frontier CCU works to protect your personal information, you also have responsibility. Link here to our Fraud Alerts page.

Internet safety for children. The Internet is a public network. Children's access to the Internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children's Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. Learn more about the COPPA on the Federal Trade Commission's website. Parents can be proactive by installing filtering software that gives them more control over their family's Internet experience.

Cyber ethics for children. Cyber ethics is the practice of being a good citizen on the Internet superhighway. Kids should understand the rules of the road, too.

Privacy Policy

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